Shipping policy

Last updated: April 5, 2026

At Solenari Care, we sell digital products only. This means there is no physical shipping and no postal or courier delivery for standard orders.

1. Delivery Method

Our products are delivered electronically through:

Instant Digital Delivery
Access is typically provided immediately after successful payment through the order confirmation page and/or the digital delivery method shown at checkout.

The website currently states that customers receive a download link on the confirmation page.

2. Delivery Time

In most cases, delivery is immediate after payment has been successfully completed.

However, access may be delayed in some cases due to:

payment review or fraud screening;
temporary platform or server interruptions;
email or browser-related issues;
incorrect customer information entered at checkout; or
other technical problems outside our immediate control.
3. No Physical Shipment

Because our products are digital:

no shipping carrier is used;
no tracking number is issued;
no package is mailed; and
no customs, import, or physical delivery charges apply to standard digital orders.
4. Customer Responsibility

Customers are responsible for:

entering a valid email address and billing information at checkout;
reviewing the order confirmation page after purchase;
maintaining a compatible device, internet connection, and software needed to access digital files; and
checking spam, junk, promotions, or filtered folders where relevant.
5. Delivery Problems

If you do not receive access to your digital product, please contact us at contact@solenaricare.site
 and include:

your full name;
order number;
purchase date; and
a description of the issue.

We will make reasonable efforts to verify the order and assist with access problems.

6. Geographic Availability

Digital products may generally be purchased and accessed online wherever our checkout and services are legally and technically available. Availability may be limited in certain jurisdictions or by payment provider restrictions.

7. Support Response Time

We aim to respond as quickly as possible. The support information published on your website states a typical response time of 1–2 business days.

8. Contact

For delivery or access issues, contact:

Solenari Care
Operated by GTT ECOM LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@solenaricare.site

Phone: +1 307-673-1100